Privacy Policy
How T-WOL handles personal data across public browsing, account access, NGO operations, partner workflows, and supporter experiences. The goal is practical transparency, not vague legal fog.
What we collect
We may process account details, organization settings, supporter interaction data, CRM records, fundraising activity, and limited technical data needed to operate the service.
Why we process it
We use personal data to deliver the product, secure access, run workflows, process communications, improve reliability, and meet legal or compliance obligations.
How we share it
Data is shared only where needed to operate the service, such as with payment processors, infrastructure providers, support tooling, or trusted subprocessors acting on our instructions.
Retention and protection
We retain data only as long as it is needed for service delivery, security, legal compliance, or auditability, and we apply technical and organizational controls to reduce risk.
Rights and choices
Depending on your role and jurisdiction, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal data.
International use
Where data moves across borders, T-WOL aims to use appropriate safeguards and vendor controls so organizations can operate internationally without lowering their privacy bar.
